{"id":855,"date":"2019-03-19T17:00:45","date_gmt":"2019-03-19T17:00:45","guid":{"rendered":"http:\/\/wheelsandways.com\/?page_id=238"},"modified":"2025-11-21T14:18:24","modified_gmt":"2025-11-21T14:18:24","slug":"terms-general-de-sale","status":"publish","type":"page","link":"https:\/\/wheelsandways.com\/en\/terms-general-de-sale\/","title":{"rendered":"General conditions of sale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"855\" class=\"elementor elementor-855 elementor-238\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e18345e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e18345e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6a79bf9c\" data-id=\"6a79bf9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41d286ff elementor-widget elementor-widget-text-editor\" data-id=\"41d286ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n<h2 id=\"h-\" class=\"wp-block-heading\">\u00a0<\/h2>\n\n<h2 id=\"h-preamble\" class=\"wp-block-heading\">Preamble<\/h2>\n\n<p>Wheels and ways organizes guided tours in Segway\u00ae hereinafter referred to as &#8220;guided tours&#8221;. These visits are marketed on the website wheelsandways.com.<\/p>\n\n<p>Wheels and ways is named hereafter &#8220;the company&#8221; or &#8220;wheels and ways&#8221;<\/p>\n\n<p>Any person participating in one of the guided tours is named hereafter &#8220;customer&#8221;, whether he has made the reservation himself or that someone (natural or legal person) has made it for him.<\/p>\n\n<p>Guided tours are animated by a guide, hereafter called &#8220;Guide&#8221;.<\/p>\n\n<p>The site wheelsandways.com is published by wheels and ways with the share capital of 10 000.00 euros, registered with the R.C. S of Paris under number 847 762 408 and whose registered office is at 69 avenue du Maine \u2013 75014 Paris. The website is hosted by the company OVH, 2 rue Kellermann-59100 Roubaix-France<\/p>\n\n<p>The reservation or participation implies the unconditional acceptance of these general terms and conditions of sale.<\/p>\n\n<h2 id=\"h-article-1-general-provisions\" class=\"wp-block-heading\">Article 1. General provisions<\/h2>\n\n<p>Guided tours take place regardless of weather conditions. The customer is requested to adapt his\/her outfit to the weather conditions on the day of his visit.<\/p>\n\n<p>Wheels and ways reserves the right to cancel one of its visits in case of force majeure, sudden and unforeseeable downtime of the Guide, or if the number of participants is considered insufficient i.e. less than or equal to 3 persons.<\/p>\n\n<p>In case of cancellation at the initiative of the Wheels and ways, the latter will notify the participants concerned by e-mail (via the contact email provided by the customer when booking), will propose to postpone to other niches and if necessary will proceed to their full repayment.<\/p>\n\n<p>In any event, the cancellation of any activity by Wheels and ways cannot result in any additional compensation for the benefit of the customer.<\/p>\n\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" tabindex=\"-1\" role=\"text\" data-placeholder=\"Traduction\" data-ved=\"2ahUKEwirzubVieyQAxXSTaQEHZAdCeAQ3ewLegQICxAV\" aria-label=\"Texte traduit\u00a0: Guided tours are conducted using Segway\u00ae personal transporters, the rental of which is included. By making a reservation, the client declares, for themselves and all other participants included in their reservation, that they will comply with the following safety and security rules:\n\nAt the start of the tour, participants must be in full possession of their cognitive functions, that is, the functions that organize and control a person's voluntary actions. For example, you must have slept normally and not be under the influence of alcohol or drugs.\nYou must have read and understood the 18 points of the Segway\u00ae code of conduct and respect them during the tour.\nYou must follow the guide's instructions during the ride. You must be over 12 years old for a private tour and over 14 years old for a public tour (minors must be accompanied by an adult). You must weigh between 45 kg and 118 kg.\n\nSegway\u00ae riding is strongly discouraged for pregnant women.\"><span class=\"Y2IQFc\" lang=\"en\">Guided tours are conducted using Segway\u00ae personal transporters, the rental of which is included. By making a reservation, the client declares, for themselves and all other participants included in their reservation, that they will comply with the following safety and security rules<\/span>:<\/p>\n\n<ul>\n<li>At the time of the start of the visit, be in full possession of its cognitive functions, i.e. the functions that organize and control the voluntary acts of a person. For example, not being under the influence of alcohol or drugs<\/li>\n\n<li>Have read the 18 point<a href=\"https:\/\/wheelsandways.com\/wp-content\/uploads\/2019\/03\/Annexe-III-Code-Bonne-Conduite.pdf\">s of the code of conduct in Segway\u00ae Segway and <\/a>respect them during the visit<\/li>\n\n<li>Observe the instructions of the guide during the ride<\/li>\n\n<li>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" tabindex=\"-1\" role=\"text\" data-placeholder=\"Traduction\" data-ved=\"2ahUKEwirzubVieyQAxXSTaQEHZAdCeAQ3ewLegQICxAV\" aria-label=\"Texte traduit\u00a0: Guided tours are conducted using Segway\u00ae personal transporters, the rental of which is included. By making a reservation, the client declares, for themselves and all other participants included in their reservation, that they will comply with the following safety and security rules:\n\nAt the start of the tour, participants must be in full possession of their cognitive functions, that is, the functions that organize and control a person's voluntary actions. For example, you must have slept normally and not be under the influence of alcohol or drugs.\nYou must have read and understood the 18 points of the Segway\u00ae code of conduct and respect them during the tour.\nYou must follow the guide's instructions during the ride. You must be over 12 years old for a private tour and over 14 years old for a public tour (minors must be accompanied by an adult). You must weigh between 45 kg and 118 kg.\n\nSegway\u00ae riding is strongly discouraged for pregnant women.\"><span class=\"Y2IQFc\" lang=\"en\">You must be over 12 years old for a private tour and over 14 years old for a public tour (minors must be accompanied by an adult)<\/span><\/p>\n<\/li>\n<li>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" tabindex=\"-1\" role=\"text\" data-placeholder=\"Traduction\" data-ved=\"2ahUKEwirzubVieyQAxXSTaQEHZAdCeAQ3ewLegQICxAV\" aria-label=\"Texte traduit\u00a0: Guided tours are conducted using Segway\u00ae personal transporters, the rental of which is included. By making a reservation, the client declares, for themselves and all other participants included in their reservation, that they will comply with the following safety and security rules:\n\nAt the start of the tour, participants must be in full possession of their cognitive functions, that is, the functions that organize and control a person's voluntary actions. For example, you must have slept normally and not be under the influence of alcohol or drugs.\nYou must have read and understood the 18 points of the Segway\u00ae code of conduct and respect them during the tour.\nYou must follow the guide's instructions during the ride. You must be over 12 years old for a private tour and over 14 years old for a public tour (minors must be accompanied by an adult). You must weigh between 45 kg and 118 kg.\n\nSegway\u00ae riding is strongly discouraged for pregnant women.\">Weigh between 45 kg and 118 kg<\/p>\n<\/li>\n<\/ul>\n\n<p>The Segway\u00ae practice is strongly discouraged for pregnant women.<\/p>\n\n<p>Wheels and ways reserves the right to refuse the participation of any person with unsuitability to circulate safely in Segway\u00ae. His registration fee will be refunded in full.<\/p>\n\n<p>The customer will make the material a use strictly according to its destination and will be responsible for any degradations.<\/p>\n\n<p>The Guide can decide for the security of the Group (alcoholic client, not complying with the safety rules etc&#8230;), to ask one or more customers not to take part, or to leave the Group during the guided tour. The affected customer (or clients) must run without discussion. The customer so dismissed by the guide will not be entitled to any reimbursement.<\/p>\n\n<h2 id=\"h-article-2-cancellation-conditions\" class=\"wp-block-heading\">Article 2. Cancellation conditions<\/h2>\n\n<p>The customer may cancel or modify without charge up to 3 calendar days before the day of the guided tour (time of departure of the visit being taken as reference).<\/p>\n\n<p>In case of request for a change of date within this period, its reservation will be changed on another visiting niche subject to available places. Beyond this period of notice of 3 calendar days, no proposal of other niches will be guaranteed in case of request to change the reservation.<\/p>\n\n<p>No refunds will be made in case of no show (case of &#8220;no shows&#8221;) at the place and time of departure of the guided tour. Likewise, the customer must arrive at the time indicated on his confirmation email. No refunds will be made in the event of a later arrival at the start of the group from the starting point of the guided tour.<\/p>\n\n<h2 id=\"h-article-3-right-of-withdrawal\" class=\"wp-block-heading\">Article 3 \u2013 right of withdrawal.\u00a0<\/h2>\n\n<p>Before each Segway\u00ae ride, a 25-minute training course is provided to the customer. The purpose of this training is to familiarize the customer with the use of the Segway\u00ae.<\/p>\n\n<p>If, at the end of this training and before going on the guided ride, the customer does not feel comfortable or sufficiently confident on the Segway\u00ae, the customer has a right of withdrawal. The registration fee is then fully refunded.<\/p>\n\n<h2 id=\"h-article-4-price-payment\" class=\"wp-block-heading\">Article 4 \u2013 price \u2013 payment<\/h2>\n\n<p>Unless otherwise stated, the sales prices are displayed in euros, including VAT. All rates displayed are for the &#8220;general public&#8221; and correspond to standardised services. The services &#8220;for companies&#8221; or &#8220;a la carte&#8221; are not, by their nature, standardized. Their prices are not displayed on the site and will be provided to the customer via quotation after study of its specific needs.<\/p>\n\n<p>Payments are made by credit card through a secure payment system.\u00a0<\/p>\n\n<p>The prices correspond to the services stipulated and as described therein. Wheels and ways reserves the right to change the price of its services at any time. In case of modification, the price applied will be the one in effect on the date of validation of the page &#8220;basket&#8221;.<\/p>\n\n<p>The listed prices may be changed at any time, without notice, on the understanding that such changes will be inapplicable to previously accepted bookings, unless such changes occur more than 30 days prior to the scheduled departure date.<\/p>\n\n<p>During the reservation, the customer will dialogue directly with the secure payment server of the wheels and ways Bank, which guarantees the confidentiality of the information provided. The secure payment server verifies the validity of the credit card used before granting the payment authorisation and automatically confirms the result.<\/p>\n\n<h2 id=\"h-article-5-conditions-for-the-realization-of-benefits\" class=\"wp-block-heading\">Article 5 \u2013 conditions for the realization of benefits<\/h2>\n\n<p>\u00a0The duration of each service is that stipulated on the website. Given its determined nature, it will not be allowed to be extended under any circumstances. For the proper realization of the services, the client must present himself the day specified at the times mentioned.<\/p>\n\n<p>In case of delay of the customer, its performance cannot be guaranteed and a postponement of activity may be offered. If no substitution date can be found, only the customer is responsible for its delay and a penalty of 100% of the amount of the benefit will be invoiced.\u00a0<\/p>\n\n<p>Any reservation is firm and definitive (cancellation however possible, see conditions above).<\/p>\n\n<h2 id=\"h-article-6-responsibilities-and-insurances\" class=\"wp-block-heading\">Article 6-responsibilities and insurances<\/h2>\n\n<p>The customer must be respectful to the Guide and other participants in the guided tour.<\/p>\n\n<p>Before departure, the guide will provide the safety instructions to be followed throughout the guided tour. The customer undertakes to respect them scrupulously, throughout the duration of the guided tour.<\/p>\n\n<p>During the guided tour, the customer agrees to be attentive to the instructions given by the Guide, whether verbal or not (signs made with the hands etc&#8230;). During the duration of the guided tour, the customer undertakes to respect the code of the French road, in particular the respect of fires, pedestrian crossings, etc&#8230; It is forbidden to depart from the Group during the guided tour, except in case of necessity related to the safety of all or part of the group or of others, or the express request of the Guide.<\/p>\n\n<p>The customer will be fully responsible if he finds himself in a situation of infringement in the light of French law and road safety.<\/p>\n\n<p>By booking a guided tour, the customer:<\/p>\n\n<ul>\n<li>accepts that any accident that occurs when he participates in the guided tour and who could injure or handicap him (including physical, emotional, or mental harm) is in no way the responsibility of wheels and ways<\/li>\n\n<li>accepts full responsibility for any accident it may cause to others during a guided tour<\/li>\n<\/ul>\n\n<p>The customer is responsible for all damage caused to the equipment, he will be obliged to reimburse the costs of replacement of the deteriorated parts.<\/p>\n\n<p>Wheels and ways cannot be held responsible for:<\/p>\n\n<ul>\n<li>improper handling due to negligence or fault of the client;<\/li>\n\n<li>abnormal use as a result of negligence or fault of the client;<\/li>\n\n<li>the instructions<a href=\"http:\/\/www.segway.com\/media\/1737\/se-um_french.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"notice d\u2019emploi (s\u2019ouvre dans un nouvel onglet)\"> for use and <\/a>the advice indicated.<\/li>\n<\/ul>\n\n<p>The customer declares that he or she is a holder of a civil liability insurance policy.<\/p>\n\n<p>Wheels and ways has contracted with Allianz, a<a href=\"https:\/\/wheelsandways.com\/wp-content\/uploads\/2019\/03\/Attestation-dassurance-Paris-Segway-Tour-2019.pdf\"> professional liability insurance policy<\/a>.<\/p>\n\n<h2 id=\"h-article-7-material\" class=\"wp-block-heading\">Article 7-material<\/h2>\n\n<p>Wheels and ways cannot be held responsible for any loss or deterioration of the customer&#8217;s personal belongings. The customer is entirely responsible for his personal belongings during the guided tour.<\/p>\n\n<p>In order to enjoy the guided tour in the best conditions, the client is invited to come only with the bare necessities. In fact, no personal object whatsoever can be kept during the guided tour by wheels and ways.<\/p>\n\n<p>The parents or legal representatives of any minor participating in the guided visit will be held liable for any damage caused directly or indirectly by the latter.<\/p>\n\n<h2 id=\"h-article-8-right-to-image\" class=\"wp-block-heading\">Article 8-right to image<\/h2>\n\n<p>Any recording or photograph made by a representative of wheels and ways during the participation in the guided tour may be used for promotional purposes.<\/p>\n\n<p>On simple written request, the customer can request by email on the address contact@wheelsandways.com to have a publication removed in which it appears. Under no circumstances will the customer be entitled to any financial compensation.<\/p>\n\n<h2 id=\"h-article-9-disputes-or-disputes\" class=\"wp-block-heading\">Article 9-disputes or disputes<\/h2>\n\n<p>These are subject to French law. Any dispute relating to their execution and their follow-up shall be subject to the jurisdiction of the competent French courts to which the parties expressly assign jurisdiction, including in the case of interlocutory proceedings, appeal for collateral or plurality of defendants.<\/p>\n\n<h2 id=\"h-article-10-final-provisions\" class=\"wp-block-heading\">Article 10 \u2013 final provisions<\/h2>\n\n<p>The fact that wheels and ways does not, at any time, take precedence over one of the provisions of the General conditions of sale may not be construed as a waiver by itself to avail itself of any of these provisions at a later date.<\/p>\n\n<p>\u00a0In the event that one of the provisions of the General conditions of sale is declared void or ineffective, that provision would be deemed unwritten, without affecting the validity of the other provisions, unless the provision declared null or void essential and decisive.<\/p>\n\n<p>Any case of force majeure suspends the obligations of the present affected by the case of force majeure and exempts from any liability the party who should have performed the obligation thus affected.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 Preamble Wheels and ways organizes guided tours in Segway\u00ae hereinafter referred to as &#8220;guided tours&#8221;. These visits are marketed on the website wheelsandways.com. Wheels and ways is named hereafter &#8220;the company&#8221; or &#8220;wheels and ways&#8221; Any person participating in one of the guided tours is named hereafter &#8220;customer&#8221;, whether he has made the reservation [&hellip;]<\/p>\n","protected":false},"author":112,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"_links":{"self":[{"href":"https:\/\/wheelsandways.com\/en\/wp-json\/wp\/v2\/pages\/855"}],"collection":[{"href":"https:\/\/wheelsandways.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wheelsandways.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wheelsandways.com\/en\/wp-json\/wp\/v2\/users\/112"}],"replies":[{"embeddable":true,"href":"https:\/\/wheelsandways.com\/en\/wp-json\/wp\/v2\/comments?post=855"}],"version-history":[{"count":4,"href":"https:\/\/wheelsandways.com\/en\/wp-json\/wp\/v2\/pages\/855\/revisions"}],"predecessor-version":[{"id":16598,"href":"https:\/\/wheelsandways.com\/en\/wp-json\/wp\/v2\/pages\/855\/revisions\/16598"}],"wp:attachment":[{"href":"https:\/\/wheelsandways.com\/en\/wp-json\/wp\/v2\/media?parent=855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}